Privacy Policy
Last updated: February 23, 2025
At Elope to Hāna, we are committed to protecting your privacy and ensuring a positive experience when you visit our website and use our services. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information that you provide when you contact us, inquire about our services, or book an elopement package. This may include, but is not limited to:
- Your name
- Email address
- Phone number
- Event details (date, location, etc.)
Additionally, we may collect non-personal information when you visit our website, such as:
- IP address
- Browser type
- Referring website
Note: Billing and payment information is collected and processed through our third-party client portal, HoneyBook, and is not stored on our site. For more details, please refer to HoneyBook’s privacy policy.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To provide you with the services you have requested, including event planning, photography, and florals.
- To respond to your inquiries and communicate with you about your booking.
- To facilitate your booking through our client portal, HoneyBook, where payment processing and contract management occur. We do not store or process your payment information directly; all transactions are handled securely through HoneyBook’s platform.
- To send you important updates regarding your event.
- To improve the quality of our website and services.
We do not sell or rent your personal information to third parties. We only share your information when necessary to fulfill our services, such as with HoneyBook for processing payments, and as required by law.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal data, including encryption technology, firewalls, and secure data storage practices. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee complete security.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather information about how visitors use the site. You can choose to disable cookies in your browser settings, but this may affect your experience on our website.
5. Third-Party Services
We may use third-party services for processing payments, managing bookings, and delivering emails (e.g., payment processors, email marketing tools). These third parties may have access to your personal information to perform services on our behalf, but they are not permitted to use your information for any other purpose.
Third-Party Payment Processors: Payments for our services are processed securely through our third-party service provider, HoneyBook. HoneyBook handles all payment transactions and stores payment information in accordance with their own privacy policies. We do not have access to or store your full payment details (e.g., credit card numbers).
6. Your Rights and Choices
You have the right to:
- Access and update the personal information we hold about you.
- Request that we delete your personal information, subject to certain exceptions.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at hello@elopetohana.com.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Elope to Hāna
hello@elopetohana.com
808.633.8956
